Warranty Information

INOVO Basin Tap, Kitchen Tap, Bathtub Faucets, and Rain Showers

INOVO warrants its Basin Tap, Kitchen Tap and Bathtub Faucets and Rain Shower (cartridge) to be leak and drip free for 1 year. If the Basin Tap, Kitchen Tap or Rain Shower (cartridge) should leak or drip during normal use, we will provide FREE (cartridge) for replacement send to your address within the 1 year warranty period. This warranty applies only to INOVO Basin Tap, Kitchen Tap and Rain Shower installed in Singapore not applicable to products exported out of Singapore.

INOVO Bathtubs/Jacuzzi 

All models of Bathtubs/Jacuzzi is covered under 1 Year warranty for manufacturing defects. We also cover built in Faucet Tap be leak free and Jacuzzi Motor for 1 year warranty. If the Faucet Tap (cartridge) should leak or drip during normal use or Jacuzzi motor issue, we will provide FREE (cartridge/motor) for replacement send to your address within the 1 year warranty period.

INOVO Bathroom Accessories and Vanity Cabinet

All models of Vanity cabinet is covered under 1 Year warranty for manufacturing defects. We will provide FREE (Parts replacement) send to your address within the 1 year warranty period.

INOVO Mattresses

All our mattresses come with 25 Year Warranty. The warranty is effective from the date of purchase.The warranty covers a visible, permanent indentation, more than 5cm measured by the side, in the CoolTouch^® memory foam material. The warranty is also valid if the product is taken outside of the Singapore. However, INOVO will not be liable for any costs relating to transportation to and from Singapore.

If you believe that you have a warranty claim, please contact INOVO office via email or phonecall and we will be happy to assist you.

 

INOVO’s warranty is subject to our term and conditions.