Warranty Information
INOVO 10 Year limited warranty
INOVO Faucets and Shower mixers
INOVO warrants its Faucets and Shower mixers cartridge to be leak and drip free for 10 year during normal residential use for as long as the original consumer purchaser owns his or her home. If the Faucet or Shower mixer cartridge should leak or drip during normal use, customers can free of charge come to our office to exchange the needed part for replacement within the 10 year warranty period.This warranty applies only to INOVO Faucets and Shower mixers installed in Singapore not applicable to products exported out of Singapore mainland. Proof of purchase (invoice) must be provided to INOVO with all warranty claims. Do note that if you have expose piping, it will be slightly slanted after installing with any type mixer bracket as our shower is for conceal piping.
INOVO Bathtubs/Jacuzzi and Vanity Cabinet
All models of Bathtubs/Jacuzzi and vanity cabinet is covered for 10 years warranty on leaking due to body structure defect. Proof of purchase (invoice) must be provided to INOVO with all warranty claims.
INOVO Mattresses
All our mattresses come with 25 Year Warranty. The warranty is effective from the date of purchase.The warranty covers physical defects and changes which cause a visible, permanent indentation, more than 5cm, in the CoolTouch® memory foam material. The warranty is also valid if the product is taken outside of the Singapore. However, INOVO will not be liable for any costs relating to transportation to and from Singapore.
If you believe that you have a warranty claim, please contact INOVO office via email or phonecall. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice
INOVO Hideaway Fan
All models of our ceiling fan parts is covered for 1 year and the motor will be covered with 10 years warranty. Customers can free of charge come to our office to exchange the needed part for replacement within the warranty period. Proof of purchase (invoice) must be provided to INOVO with all warranty claims.
INOVO AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INOVO AND/OR SELLER DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This is INOVO’s exclusive written warranty and subject to our term and conditions.
Our Products
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Luxury Rigel Freestanding Round Bathtub / Jacuzzi
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Luxury Full Customize Alexus Freestanding Bathtub / Jacuzzi
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Luxury Cassia Freestanding Corner Bathtub / Jacuzzi
Earliest delivery 3 weeks
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Luxury Messier Freestanding Bathtub / Jacuzzi
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Luxury Kitchen Taps
Hideaway Ceiling Fan
Luxury Memory Foam Mattress
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Earliest Delivery 3 Days