Warranty Information

INOVO Basin Tap, Kitchen Tap, Bathtub Faucets, and Rain Showers

INOVO warrants all our ready stock items, Basin Tap, Kitchen Tap and Bathtub Faucets and Rain Shower (cartridge) for 1 year. If the Basin Tap, Kitchen Tap or Rain Shower (cartridge) issue during normal use, we will provide FREE (cartridge) for replacement send to your address within the 1 year warranty period. This warranty applies only to INOVO Basin Tap, Kitchen Tap and Rain Shower installed in Singapore not applicable to products exported out of Singapore.

INOVO Bathtubs, Jacuzzi and Hot tub

All models of Bathtubs and Jacuzzi is covered under 1 year warranty for built in Faucet Tap (cartridge) and Jacuzzi Motor Issue. If the Faucet Tap (cartridge) or Jacuzzi motor issue, We will provide FREE (Parts replacement) send to your address within the 1 year warranty period. Do take note that jacuzzi must be fill with water completely cover all jacuzzi outlets before power on otherwise the motor will be damage and power supply cable provided cannot be cut or modify otherwise warranty will be void including inappropriate installation cause water damage to the system.

INOVO Vanity Basin Cabinet

All models of Vanity cabinet is covered under 1 year warranty for cabinet structure issue. We will provide FREE (part replacement) send to your address within the 1 year warranty period.

INOVO Mattresses

All our mattresses come with 25 Years Warranty. The warranty is effective from the date of purchase. The warranty covers a visible, permanent indentation, more than 5cm measured by the side, in the CoolTouch^® memory foam material. The warranty is also valid if the product is taken outside of the Singapore.

If you believe that you have a warranty claim, please contact INOVO office via email or phonecall and we will be happy to assist you.

INOVO’s warranty is subject to our term and conditions page in our website and we do not provide onsite warranty. Any cliam of damage must be before installation.