Important Product FAQ:
Q: Do you come onsite to make measurement?
A: We do not provide onsite measurement service, you may just measure the length and width space needed and will be able to fit.
Q: How much is the price and how to order?
A: just add to cart and the price will show. Proceed checkout with Credit card or Direct bank transfer.
Q: How long is the delivery?
A: The earliest delivery is 3 weeks or longer depending on the shipment. We will ship them out soonest possible once the products are in stock and the courier will call you 1 day before to confirm the delivery date and time with you. We suggest to buffer additional 1-2 weeks in case of any shipment delay. Any special request of date, time and address change you can inform them when they call you. We provide free lift level or ground level door to door delivery without moving up stairs.
Q: Can I purchase the item first and request to deliver at a later date like months away?
A: Sure you can put a remark for the later date or just put a note that the delivery date to be advise as we understand some customer’s house is still under renovation. We will not process the order first. After receiving your confirmation by email or via our whatsapp support, the earliest delivery is 7 weeks or longer depending on shipment. We will ship them out soonest possible once the products are in stock and our courier partner will call you 1 day before to confirm the delivery date and time with you.
Please kindly wait for them to call you. Any special request of delivery date, time and address change you can inform them when they call you. Do note that once your shipment reach, Our courier partner will deliver to you within 2 days otherwise additional warehousing fee will be incur to you. There is no fixed date and time for our free delivery provided. We can help you leave a remark to the Courier company on your preferred date and timing but we cannot assure you that they will be able to make it.
Q: Do you have a showroom to view the items or any distributor shops where we can see the items?
A: Our office is a warehouse not a showroom so there is no display of our products and all items are brand new sealed in box. We supply directly to customer without distributor so that consumer can enjoy attractive low pricing without any markup from local stores.
Q: How to buy this product?
A: Simply add item to cart and checkout. We will provide Free Delivery to you.
If you have any FAQ not answered here, please click the link below for (Full information Details)
https://inovo.com.sg/faqs
( NETT Price, No GST and FREE Delivery Included! )
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SERVICE & SUPPORT
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Closed on Saturday, Sunday and Public Holidays
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